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Privacy Policy

Privacy Policy

The Privacy Policy briefly provides the way your information is collected and used by MDI Labs India Pvt. Ltd through mdilabs.net. By accessing the services provided by mdilabs.net, you affirm to the collection and use of your personal information by mdilabs.net in the way it has been presented in this Privacy Policy. You are advised to read the policy carefully. Should you have any query or doubt regarding this declaration, you should contact us at mdilabs.net

Information Collected from Users

We accumulate the following personal information about you online only when you voluntarily provide it to us through our website:

  1. Salutation
  2. First Name, Last Name
  3. Age & Gender
  4. Email Address
  5. Billing and Collection Address
  6. Phone Number
  7. Zip/Postal Code

How does mdilabs.net Use the Information Collected?

Usage of your personal information is:

  1. to provide results for the tests requested by you.
  2. Age & Gender for reporting results accurately
  3. contact you in case of password recovery and policy modification
  4. to safeguard social history as governed by existing law or policy
  5. to evaluate our services and products and to conduct customer surveys

Usage of email address & mobile number is for:

  1. registration affirmation and password reminder
  2. inform any kind of alteration in the privacy policy or terms and condition
  3. event based communication such as order information, delivery information, etc
  4. special offers, if any

We will not give, sell, rent or otherwise disclose any personal information to any third party, unless

  1. you have authorized us to do so,
  2. we are legally required to do so, i.e. in compliance of a court order or other legal/quasi legal process, and/or
  3. it is necessary to do so in order to protect and defend the rights or property of this web site.

We may share aggregate, non-personal information about web site usage with unaffiliated third parties. This aggregate information does not contain any personal information about our users.

Usage and Disclosure of your report/information/data:

  • We may disclose your report to the physicians and other authorized health care professionals who need to access your laboratory report to treat you
  • We may use or disclose your report in the course of activities necessary to support our health care operations, such as performing quality checks on our testing, for teaching purposes, or for developing normal reference ranges for tests that we perform
  • We may disclose your Reports to other companies or individuals who need your Reports in order to provide specific services to us. These other entities, known as "business associates," must comply with the terms of a contract designed to ensure that they will maintain the privacy and security of the Reports /data we provide to them or which they create on our behalf
  • We may disclose your Reports as required to comply with court orders, discovery requests or other legal process in the course of a judicial or administrative proceeding. We may also disclose your report/information for law enforcement purpose
  • We may disclose your reports to Health Department or any other Govt. body as and when required by them for collection, processing health information of the state/country

Usage of anonymous traffic information is to:

  • Prompt us of who you are in order to deliver superior and more personalized service
  • Aid to make a diagnosis of the problems with our server. We adhere to normally accepted industry norms to protect the personal information and email address collected by us during the time of broadcast and while we receive it. However, no method of electronic storage or method of broadcast over the Internet is fully safe. Therefore, while we endeavor to take measures to protect your personal information and email address, we cannot guarantee its absolute security.

Privacy Update:

MDI Labs India Pvt. Ltd. reserves the privilege to modify or renew this policy at any time by placing a notice on our site. Any kind of modification shall come into effect immediately upon posting to this site. We reserve the right to revise this privacy statement at any time, so please study it frequently. If we make material changes to this policy, we will notify you through email or by means of a notice on our homepage.